MRS WEBSITE INFORMATION
Privacy Policy
How MRS handles website enquiries, contact details and uploaded documents.
Who Collects Your Information
Modern Refurbishments Services Pty Ltd (MRS), Melbourne, Victoria, Australia, receives enquiries through this website. Contact us at contact@mrefurbishments.com.au or +61 403 622 779 with questions about your information.
Information You Provide
Contact and quote forms collect your name, email, phone number, suburb, postcode and enquiry description. You may provide an address, property dimensions, access information, moving origin and destination, timing and other service requirements. Availability enquiries collect a suburb or postcode, service and email or phone contact. The quote form accepts optional photographs and PDF documents.
Why We Collect It
We use these details to review service availability, assess your requirements, prepare quotations, contact you and coordinate any subsequently agreed work. Please provide only information relevant to your enquiry. If required contact or project details are missing, we may be unable to assess your request.
Storage and Access
Submitted enquiries are stored in the application database. Attachments are stored privately and are accessible through authenticated administrator access. Enquiry notifications are sent to the configured company email. Hosting, email and any backup providers may process information to support these functions. Their identities, locations and applicable handling arrangements require business confirmation before this policy is approved.
Retention
Enquiries remain in the application until managed by the business; the website does not currently apply automatic expiry. The business must confirm its retention and deletion arrangements, including email copies and backups, before approving this policy. Contact MRS to discuss information no longer needed for your enquiry.
Cookies and Technical Information
The website uses session and security cookies to support form submissions and protect against request forgery. Request IP addresses are used for submission rate limiting. Hosting systems may record technical access logs. The Contact page loads an embedded map from Google Maps. Google receives technical connection information when the map loads and may use its own cookies. This website does not add separate advertising or analytics scripts. The business must confirm any separate hosting, analytics or email processing before publication.
Access, Correction and Concerns
Contact MRS to request access to or correction of enquiry information, or to raise a privacy concern. We may need information to verify the request relates to you. Applicable rights and obligations depend on the relevant privacy law and circumstances. Information about Australian privacy rights is available from the Office of the Australian Information Commissioner.
Approval and Updates
Business and legal review must confirm the handling practices described here, service providers, retention, legal applicability and complaint arrangements before this policy is approved. Approved changes will be reflected on this page.